Privacy Policy for Prizm Technology

At Prizm Technology, we approach personal data with a practical understanding of the trust placed in us by our customers.
We collect and handle information only where it is relevant to our operations and necessary to provide our services in a clear and responsible manner.

This Privacy Policy applies to all interactions conducted through our website: https://prizmtechnology.com
By using this website, you acknowledge that you have read and understood the practices described below.

1. Scope

This Policy applies to information collected when you:
• Browse our website
• Contact us via forms, email, phone, or messaging applications
• Request product information or submit an order
• Engage with any service connected to the website

2. Information We Collect

  1. Information You Provide
    When you contact us or request our products, we may collect information necessary to complete the process, including:
    • Name
    • Phone number
    • Email address
    • Shipping or location details
    • Order-related or payment-related information
    We collect this information only where it is relevant to the transaction or communication.
  2. Information Collected Automatically
    During normal website usage, certain technical information may be collected automatically, such as:
    • IP address
    • Device and browser type
    • Pages visited and duration
    • Traffic source (search engine, advertisement, or referral link)
    This data is used to understand usage patterns and improve website performance.

3. How We Use Information

We use collected information in direct connection with our business activities, including:
• Processing and confirming orders
• Coordinating shipping and delivery
• Communicating with customers before and after purchase
• Providing technical support and responding to inquiries
• Improving website functionality and user experience
• Evaluating marketing performance and campaigns
We do not sell or trade personal data under any circumstances.

4. Analytics and Tracking

We may use widely adopted tools to analyze website performance and visitor behavior, such as:
• Google Analytics
• Advertising platforms (e.g., Google Ads, Meta)
These tools provide aggregated insights and are not used to directly identify individuals.

5. Cookies

Cookies are used to support the operation of the website and to improve performance.
You may control or disable cookies through your browser settings; however, certain features of the website may be affected.

6. Sharing of Information

We share information only where necessary to operate our services, including:
• Shipping providers for delivery
• Payment processors for transaction handling
• Technical service providers (hosting, analytics, system support)
We do not share data for independent marketing purposes.

7. Data Security

We apply reasonable technical and organizational measures to safeguard personal data, including controlled access and reliance on trusted service providers.
However, no system can guarantee complete security.

8. Marketing Communication

If you have previously interacted with us, we may contact you regarding:
• Relevant offers
• Product updates
• Service-related information
You may opt out of such communication at any time.

9. Data Processing and Transfers

Personal data may be stored or processed within the United Arab Emirates or in other jurisdictions where our service providers operate.
We aim to work with providers that apply appropriate data protection standards.

10. Your Rights

You may request to:
• Access the information we hold about you
• Correct or update your data
• Request deletion of your data (subject to legal or operational obligations)
• Opt out of marketing communication
Requests are handled within a reasonable timeframe.

11. External Links

Our website may include links to third-party websites.
We are not responsible for their content or privacy practices.

12. Governing Law and Jurisdiction

This Privacy Policy shall be governed by and interpreted in accordance with the laws of the United Arab Emirates.
Any dispute arising in connection with this Policy or the use of the website shall be subject to the exclusive jurisdiction of the competent courts within the United Arab Emirates.

13. Updates

We may update this Policy when necessary to reflect operational or legal changes.
The latest version will always be available on this page.

Acknowledgment
By using this website, you confirm that you have read and understood this Privacy Policy.